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Case Manager - Workers Compensation

QBE - Bunbury, WA

Any Industry
Source: uWorkin


Case Manager - Workers Compensation

Location: Bunbury

Term: Full-time, 12 month fixed-term contract

Your part in a changing world

At QBE, we’re driven by our purpose – to give people the confidence to achieve their ambitions.

We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employee a team of more than 11,800 people, in 27 countries around the world.

The opportunity

As a Case Manager at QBE, you will provide end to end claims management for your client portfolio, drawing on your exceptional customer service and decision-making skills to achieve return to work objectives.

The position involves ongoing contact with stakeholders, and you will need to adhere to set timeframes, ensure compliance with all legislative codes and company policies and enter accurate information on all claims onto our database.

Your story so far

To succeed in this role, you will have previous experience within a customer facing or client services role, administration or processing. You will demonstrate a high level of empathy, a flexible attitude, and be motivated to deliver superior results to your clients.

This is an exciting opportunity for someone who is customer focused and is looking to join an exceptional team. You will also be offered a structured development plan, developed in consultation with you to ensure we're assisting in taking your career in the right direction. Your strong customer service focus, empathy, and determination will ensure a fantastic future within QBE.

We are here to support you

We are proud to have been Voted #5 in the 2019 Top 20 Australian Workplaces for New Dads - HBF Direct Advice for Dads and we achieved Gold employer status in the 2019 Australian LGBTI Inclusion Awards.

We also offer a range of benefits to help provide holistic support for your work life, whatever your circumstance.

As a QBE employee, we will offer you:

  • Flex@QBE leave to enhance your work/life integration
  • Our ‘At My Best’ wellbeing program, which includes a free 12-month subscription to Headspace
  • Access to ‘Share the Care’ – 12 weeks’ flexible leave for new parents inclusive of paid superannuation
  • Income protection insurance and reimbursed Death and Total Permanent Disability insurance premiums
  • Access to REACH My Best - free holistic wellbeing coaching, nutritional, financial and legal advice and confidential counselling
  • Discounts on insurance products, car hire, hotels, goods and services
  • Benefits through our various sports and arts sponsorship partners such as free and discounted tickets.

Join us.

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.

Applications Close: COB 31st March 2020

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com.

Number of Openings:


How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.