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Senior Special Services Representative - Failsafe

TNT - Australia,

Manufacturing & Industrial
Source: uWorkin



TNT and FedEx officially joined forces on 25 May 2016. A combined FedEx and TNT will enable us to more effectively grow and compete, to better meet the evolving needs of our customers and the global marketplace. For our future team members, as part of one of the strongest transportation and logistics companies in the world, this means more opportunities to grow, learn and succeed. As we continue to grow, learn and succeed. As we continue to combine the strengths of the companies, we have exciting and challenging opportunities for new, talented team members in our TNT Special Services Team based at Mascot.

As TNT is part of the FedEx family of companies, this role will support the operations of both FedEx Express and TNT in Australia and will be based at Mascot.


As part of our Special Services team, you will ensure that all duties relative to performing a successful operation for the domestic Failsafe Mission Critical Services are carried out in a timely and efficient manner for the medical, industrial and aerospace industries.

This is an excellent opportunity to successfully deliver meaningful and unique solutions that make a difference in people's lives and the community.

Main responsibilities include:

  • Design & implementation of secure logistic solutions
  • Provide a high level of customer service to all internal and external clients.
  • Ensure mission critical freight is moved in the most efficient manner possible and all consignments are proactively monitored
  • Strong attention to detail in the completion of all administration tasks
  • Book and coordinate External Vendors to complete movements at short notice
  • Positive “can do” approach
  • Ability to think outside of the norm
  • Flexible and adaptable to fast-changing & urgent priorities
  • High level of emotional intelligence
  • Previous industry experience in domestic operations
  • A thorough understanding of the Australian Domestic Air Network and Road Network is desirable but not essential

Our People-Service-Profit (PSP) philosophy drives all that we do. We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for our business to be successful. Our success in the industry is attributed to our people. Through our PSP philosophy, and the four values that underpin our culture - Caring, Results, Order and Learning - we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers; that cares for our employees' wellbeing; and, that recognises and values the contributions of our staff, both individually and in teams.

  • Attractive salary
  • Full training and support in a friendly team culture
  • Excellent career progression opportunities with a global organisation
  • Special employee discounts on gym memberships, computers, electronics, health insurance, travel packages, and much more…
We are a supportive, caring and passionate team of sales professionals and we pride ourselves on our high performance, high integrity culture. If this position and our working environment sound like the right fit for you, then do not wait and please apply today.