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Claims Officer

QBE - Parramatta, NSW

Insurance & Superannuation
Source: uWorkin


Claims Officer

Location: Parramatta, NSW

Type: Full-Time, 12-Month Maximum Term Contract.

Your part in a changing world

At QBE, we’re driven by our purpose – to give people the confidence to achieve their ambitions .

We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employee a team of more than 11,800 people, in 27 countries around the world.

The opportunity

As a Claims Officer at QBE, you will provide end to end claims management for a portfolio of Short-Tail Claims, drawing on your exceptional customer service and decision-making skills. In this role you will be responsible for processing and settling Total Loss Motor Claims, utilizing external and internal Recover and Salvage specialists to achieve the settlement outcome efficiently and effectively.

You will need to adhere to set timeframes, ensure compliance with all legislative codes and company policies and enter accurate information on all claims onto our database. This is a full-time position working 7.25 hours per day, Monday to Friday

Your story so far

To succeed in this role, you will have previous experience within a customer facing or client services role, ideally within the insurance industry. You will demonstrate the ability to work in a fast-paced, high volume environment, and a motivated service-oriented approach that allows you to deliver superior results to your customers.

This is an exciting opportunity for someone who is customer focused and is looking to join an exceptional team. You will be offered a structured development plan, developed in consultation with you to ensure we're assisting in taking your career in the right direction. Your strong customer service focus, flexible attitude, and determination will ensure a fantastic future within QBE.

We are here to support you

We are proud to have been Voted #5 in the 2019 Top 20 Australian Workplaces for New Dads - HBF Direct Advice for Dads and we achieved Gold employer status in the 2019 Australian LGBTI Inclusion Awards. We also offer a range of benefits to help provide holistic support for your work life, whatever your circumstance.

As a QBE employee, we will offer you:

  • Flex@QBE leave to enhance your work/life integration

  • Our ‘At My Best’ wellbeing program, which includes a free 12-month subscription to Headspace

  • Access to ‘Share the Care’ – 12 weeks’ flexible leave for new parents inclusive of paid superannuation

  • Income protection insurance and reimbursed Death and Total Permanent Disability insurance premiums

  • Access to REACH My Best - free holistic wellbeing coaching, nutritional, financial and legal advice and confidential counselling

  • Discounts on insurance products, car hire, hotels, goods and services

  • Benefits through our various sports and arts sponsorship partners such as free and discounted tickets.

Join us.

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Applications Close: COB Friday 5th April

Number of Openings:


How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.