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Operations Manager, Melbourne, Victoria Australia

BOMBARDIER - West Melbourne, VIC

Any Industry
Source: uWorkin


Operations Manager, Melbourne, Victoria Australia-WES00121



At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

In your role, you will:

Be responsible for the maintenance operations of an OEM, Part 145 organisation.

Manage the Maintenance Staff and provide guidance to the Planning Department and Material Management.

Perform management responsibilities for Maintenance Staff, for example: PMP, merit reviews, PiPs, work assignments, approving and scheduling vacation, monitoring attendance, review, approve, and verify/ensure accuracy of employees hours worked and time charged to correct aircraft program

Ensure functions at the Maintenance Department who are performing work affecting product quality are competent on the basis of appropriate education, initial/continuation training, skills and experience, by giving input to and approval of the yearly training program

Develop and submit annual Maintenance Department budget including manpower requirements to the General Manager

Achieve monthly SMART objectives

Assist in the development of strategic plans to support new programs and capabilities based on analysis of market trends

Work with the Materials Department to determine the needs and assure proper tooling and equipment is available to support operational requirements

Assess the production schedule (hangar and AOG) on a dynamic 3 months schedule in coordination with the Project Managers, to ensure manpower availability, proper load of the hanger, and on-time delivery

Be the interface with customer representatives and coordinate customer communication activities

Support the Project Managers and ensure escalated constraints are solved (e.g. a/c delays, shortage of manpower, questions/disputes on customer invoices)

Ensure satisfactory completion and certification of all work required by operators/customers in accordance with the work specification (e.g. Work Order, Bombardier procedures, standards and approved MOE procedures), as well as customer quality expectations

Comply with all OSHA Health & Safety guidelines, as well as environmental laws

Ensure sub-contracted orders are correctly detailed and that the requirements of the contract/order are fulfilled in respect of inspection and quality control

Approve payment of vendors’ or suppliers’ invoices for services or supplies required by Maintenance Department

Facilitate the daily Stand-Up meeting Maintenance Projects with all departments. Update daily reports on aircraft states, clocked manpower and report to the Accountable Manager

Respond to quality deficiencies in the area for which he/she is responsible, which arise from independent quality audits

Monitor returned customer questionnaires in order to respond to customer concerns on all department personnel, equipment or quality of services rendered

Solicit feedback from staff for development of new concepts and actively support and integrate continuous improvement activities in order to ensure that the relevant BSC objectives including the customer satisfaction index goals are met

Give input to QA for the Management Review, and participate in the meeting that is performed twice a year

Perform other duties as assigned

Ensure all aircraft and AP maintenance including defect rectification is carried out to the standard of and in accordance with the MOE, relevant CASR and CAR, Part 145 and responsible CAMO requirements

Maintain Maintenance Personnel's understanding of the MOE and drive the implementation and application of the MOE system to ensure compliance with relevant CASR and CAR;

Liaise as necessary with responsible CAMOs, Suppliers and Subcontractors

Additional Duties

- Member of the Management Team.

- Act on behalf of Accountable Manager during absence.

- Maintains current training with respect to technical and supervisory skills by attending training classes, special technical and administration courses, seminars, exhibits and trade shows as necessary.

- Coaches, mentors and trains direct reports on Service Centre goals and quality expectations while providing technical assistance and support.

- Assist in the development of management skills/leadership skills for direct reports.


As our ideal candidate,

You have strong leadership skills necessary to make decisions with sound judgment, train and mentor employees for improved performance, coordinate activities of multiple departments, and guide day-to-day operations successfully

You pose planning and organisational skills necessary to prioritise, assign, and coordinate workload of assigned area and employees within a multiple project setting

You previous experience in a similar role under the previous Civil Aviation Regulations 1988 or CASR 1998 or Bachelor of Aviation Management or equivalent qualification or five years’ of aviation experience as a licenced aircraft maintenance engineer, including at least two years' experience in aviation management in a CASR Part 145 Approved Maintenance Organisation or equivalent

You are able to meet the CASR requirements to be a Part 145 Responsible Manager

You are able to obtain an ASIC

Sound knowledge of CASR as it applies to a Part 145 organisation

Sound knowledge of QMS and SMS

Sound communication skills and ability to communicate to all levels within a multidisciplinary environment

You have accounting and budgeting principals necessary to read and interpret profit/loss statements, financial reports, and meet SMART objectives for assigned area and programmes


Familiarity with SAP

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

We thank all applicants for their interest, however, only those under consideration will be contacted. Please continue to monitor our website and apply for additional positions for which you are qualified and may be of interest to you.

Your ideas move people.

Job: Production Management
Primary Location: AU-VIC-West Melbourne
Organization: Aerospace
Schedule: Full-time
Employee Status: Regular

Job Posting:
09.04.2021, 1:13:01 AM

Unposting Date: 31.12.2021, 10:59:00 AM

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