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Component Exchange Coordinator

WesTrac - Perth, WA

Source: uWorkin


WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships. Operating in NSW, ACT and WA, we supply equipment solutions to thousands of customers across the mining, construction, transport, forestry, agriculture and power generation sectors. Our primary focus is our people and we know that our success is the result of more than 3,000 talented people working together to achieve amazing outcomes. Now, as we look to the future and our goal of becoming the first choice in equipment solutions, we're more focussed than ever on harnessing the best talent for our business.

Reporting to the Component Supply Supervisor the Component Exchange Coordinator will provide outstanding customer service, as the primary point of contact for WesTrac Parts Exchange (PEX) component sales to internal and external customers.

To maintain efficient supply chain management, the Component Exchange Coordinator will build and maintain effective relationships with key customer contacts and internal stakeholders to exceed customers' expectations, driving increased growth of WesTrac component sales. Additionally, this role will provide weekly reports and conduct monthly or fortnightly meetings to ensure early identification of risks to component supply.

This is a full-time 12 month fixed term contract based at our office in South Guildford.

About you:

  • Customer Service experience in a sales or service environment.
  • Demonstrated mechanical aptitude, to provide common understanding with site teams and workshop operations.
  • Solutions focused, with demonstrated and proactive problem-solving abilities.
  • High level of attention to detail, specifically with managing high value transactions.
  • Excellent planning and organisation skills with demonstrated ability to work with multiple stakeholders.
  • Strong Computer skills including but not limited to MS Office, inventory management and warehousing systems.
  • Experience working in a mining / construction culture desirable.
What we offer:
  • Premium onsite training facility
  • Paid parental leave
  • Flexible work arrangements
  • Supportive work environment and career progression opportunities
  • Salary sacrifice on Airline Memberships, Motor Vehicles and more
  • Discounts on Health Insurance and other products
  • Refer a friend program - receive $1000 for each successful referral
If you are interested in joining a progressive company with significant growth in the pipeline, click the 'Apply' button today!

WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.