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Business Transformation Analyst

Viva Energy - Australia,

Manufacturing & Industrial
Source: uWorkin


About us
Ours is a world that is transforming and evolving. Our future will not only be powered by the energy sources that keep Australia moving today but alternative energy sources will also power our future. It requires people who want to grow and evolve with us. Bright minds, boundless energy, new perspectives and the determination to take us forward. People who can help us deliver the energy products that keep our customers and their businesses moving today, and are committed to building Australia’s energy future for tomorrow. We are the exclusive Shell licensee in Australia, and supply around a quarter of Australia’s fuel through our extensive network of over 1,250 service stations and through our commercial partnerships with some of Australia’s biggest companies in the aviation, marine, transport, resources, construction and manufacturing industries – we help industries reach their destinations too! In 2021 we were voted number 1 place to work in our industry sector.
About the role
You will have the opportunity to transform customer experience and foster operational excellence. Focusing on the internal processes, tools and systems you will enable our customers to interact with us effortlessly. Responsibilities will be managing the opportunities identified for improvement across the Sigma & ERP funnels. You will act as the Change Management focal across all lines of business and all activity within Customer Solutions, Accenture and related functions. This role is key to implementing identified improvements, from discovery through to business case, approved IP, build and implementation. This role will work closely with IT and our business partners to ensure requirements are prioritized appropriately and implemented as required.

About you
You will have experience working as a change analyst or business improvement analyst. Be comfortable collaborating across different locations and functions, using your communication and influencing skills to deliver outcomes. You will be;

  • Customer Obsessed
  • Extremely accurate, attention to detail
  • Excellent knowledge of the End to End (E2E) Order to Cash (OtC) process
  • Be proficient/ have experience with the following;
  • JDE, Salesforce
  • Confluence / Jira / Test Rail
  • Miro; Retrium; Survey Monkey
  • Power BI
  • Very good written and verbal communications
  • Excellent time-management skills
  • Strong self-management skills including the ability to work autonomously and prioritise own workload and deliverables

Our Culture
We describe our company as being driven by people. We believe diversity in the workplace is every bit as important as it is in everyday life. We have been awarded the WGEA Employer of Choice for Gender Equality for the past three years running. We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people. We recognise that you may have commitments and interests outside of work and offer a variety of flexible working arrangements to ensure your needs and aspirations are supported. We encourage and support diversity in our traditional and non-traditional roles. We pride ourselves on our approach to flexible working with half our team normalising this approach to work.

The Benefits
We offer a supportive and collaborative environment, focused on innovation and developing a team of valued, specialised and highly capable professionals. We offer above market superannuation, 25% discount on Fuel and our parental leave provisions are industry leading.

Apply now via the links, applications close Monday 31st May 2021