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May

Partnership Executive

Virgin Australia - Sydney, NSW

Any Industry
Source: uWorkin

JOB DESCRIPTION

The Partnership Executive sits within the Velocity Consumer Partnerships Team and plays an integral role in ensuring that the program and partners achieve mutually beneficial objectives and growth targets.

The portfolio of partners can include a number of different industry sectors and so the Partnership Executive will need to give consideration to different activities by partner/category.




The Partnership Executive is responsible for:

  1. Day to day Partnership management including being the key point of contact and escalation; and managing the overall partner communications and administration processes
  2. Marketing Operations including campaign planning, developing campaign briefs and business cases, data analysis, reporting and delivery of all marketing executions
  3. Partner Operations by ensuring that all functionality is delivered as expected and managing appropriate escalations and briefs as needed.
  4. Reporting to deliver all campaign and financial reporting/reconciliations based on agreed timeframes and formats.
  5. Ad hoc project work /delivery as required


Key responsibilities:

  • Day to day contact point for partners
  • Own the end to end campaign management process
  • Review and manage Velocity Program websites & Partner channels to ensure information is accurate and up to date at all times
  • Pro-actively look for ways to improve back end processes and work with partners on any operational and customer issues
  • Develop and maintain strong working relationships with the Program Partners
  • Ensure that we assess and consider the impact of all partnership decisions and market changes on Velocity members and the Partner’s customers 
  • Work with finance team to ensure Partner invoices are being paid & processed in a timely manner with 100% accuracy
  • Review & prepare monthly partner reports and reconcile where relevant

What we're looking for:

  • Understanding of campaign management process and objectives.
  • Demonstrable knowledge of digital marketing and/or loyalty marketing.
  • Tertiary Business Degree or similar in a related discipline.
  • A proven ‘can do’ approach.
  • A minimum 3 years’ experience working preferably in an account management, loyalty or commercial role. 
  • Solid commercial acumen.
  • Demonstrable account and relationship management skills.



Virgin Australia Group is a major Australian airline headquartered in Brisbane, Australia. The company operates scheduled domestic and short-haul international flights, charter and cargo services, and the award-winning loyalty program Velocity Frequent Flyer. The Group has been a competitor in the Australian aviation landscape for more than 20 years.



Virgin Australia Group prides itself on recruiting the right people to meet the challenges ahead. No matter their role – our employees share an enormous amount of passion for our guests and ambition to be the most loved airline in Australia.