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Client Account Manager

PwC Australia - Canberra, ACT

Source: uWorkin


Line of Service

Aerospace and Defence

Managed Services

Management Level

Job Description & Summary

With PwC, you’ll ignite a meaningful career while being supported by a flexible working culture, innovative learning and development opportunities and progressive policies and benefits, such as 18 weeks paid parental leave for mums, dads and foster carers (no minimum service!).

What will you create?

At PwC you’ll help Australian businesses, not-for-profits and governments create value and improve the way they work. From digitising healthcare, to creating smarter cities and igniting our start-up industry, together we build trust in society and solve important problems.

The Client Account Manager is the person in charge of managing the operational aspects of one of the firm's largest and most strategic clients in Canberra. You will work closely with a core group of senior partners and directors of the firm to run an effective and efficient account. Tasks may involve project management, strategic planning and account management, sales and marketing support, contract and compliance tracking, financial analysis, invoicing and billing.

As a Client Account Manager as part of our Government & Public Sector team your impact will be seen by:

  • Developing and maintaining a client business plan, risk register and action list
  • Ensuring leads, proposals and other sales activity are updated into Salesforce (CRM) in a timely and accurate manner
  • Providing support to set up engagement codes and other administrative tasks, e.g. sales allocations and work-in-progress tracking, as individual projects are won and delivered
  • Providing support for client invoicing, billing and issue resolution and form relationship with client counterpart (e.g. procurement/ePMO)
  • Maintaining a central account 'file' for all client proposals, engagement letters, and other contractual agreements
  • Ensuring all partners and staff working in the account are security cleared and maintaining their security clearance
  • Keeping records of relevant account meetings and ensure follow-up of agreed actions

About you

You have account management experience and project management skills. You are people-focussed , motivated to succeed, results oriented, a strong communicator, passionate about what you do, and thrive in a team environment.

You’re collaborative and enjoy working in an innovative environment. You’re a problem solver by nature and want to join a firm that values the kind of people who reimagine the possible for their clients and stakeholders. Most importantly, you act with integrity and show care for the people you work with.

Due to the security requirements to access the data involved in delivering our projects, you must be an Australian Citizen and eligible and willing to gain the Security Clearance.

Life at PwC

Our culture and benefits are something we’re proud of, and also why we’re consistently named as one of Australia’s best workplaces. With PwC, you’ll belong to an inclusive community where differences are both embraced and the underlying driver in everything we create together.

We empower you with the technology, coaching, flexibility and trust needed to make a meaningful difference, while supporting you in bringing your whole self to work each day. We’re committed to building and maintaining a diverse workforce because we know it’s only by working together that we can realise the potential of our people, clients and society around us.

We’re living this commitment through initiatives including our Reconciliation Action Plan to increase Indigenous employment and employee-led diversity networks promoting cultural, disability, LGBTI and gender equality. At our core we’re a people business, which means you’ll be supported not just in your professional development but your personal growth as well.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date