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Injury Management Advisor

QBE Insurance - Parramatta, NSW

Insurance & Superannuation
Source: uWorkin


Location – Parramatta

Type – Fixed Term Contract - 12 months

Your part in a changing world

At QBE, we’re driven by our purpose – to give people the confidence to achieve their ambitions.

We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employee a team of more than 11,800 people, in 27 countries around the world.

The opportunity

Due to an exciting time of expansion and growth at QBE, we are currently recruiting for an experienced Injury Management Specialist to join our Workers Compensation team, within the Insurance for NSW portfolio.

The role is open to candidates based around the Greater Sydney area, with flexible work from home options. 

Within this role, you will be responsible for developing and promoting injury management strategies that are focused on early injury recovery and durable return to work.

The key responsibilities of this role are:

  • Working with Case Managers and treating medical professionals to ensure our Workers are provided with evidence based, best practice treatment and rehabilitation advice as it relates to their workplace injury or illness. 
  • Identifying opportunities to review, develop and modify injury management claims processes, procedures, standards and guidelines in line with research findings that support innovation, improved performance and improved customer experience
  • Contributing to the development of reporting tools for monitoring injury management performance and the success of Return to Work
  • Coaching and mentoring claims staff in best practice injury management through active coaching and training to improve capability

Your story so far:

  • Tertiary qualifications in medical, health or a WHS related area
  • Clinical, supervisory and/or workplace-based rehabilitation experience
  • A high degree of influencing skill partnered with strong written and verbal communication skills
  • Developed time management skills with the ability to work in a high-pressure environment
  • A flexible attitude and a motivated, service-oriented approach
  • Knowledge and understanding of injury management and rehabilitation in a compensable setting

We are here to support you

We are proud to have been Voted #5 in the 2019 Top 20 Australian Workplaces for New Dads - HBF Direct Advice for Dads and we achieved Gold employer status in the 2019 Australian LGBTI Inclusion Awards.

We also offer a range of benefits to help provide holistic support for your work life, whatever your circumstance.

As a QBE employee, we will offer you:

  • Flex@QBE leave to enhance your work/life integration
  • Our ‘At My Best’ wellbeing program, which includes a free 12-month subscription to Headspace
  • Access to ‘Share the Care’ – 12 weeks’ flexible leave for new parents inclusive of paid superannuation
  • Income protection insurance and reimbursed Death and Total Permanent Disability insurance premiums
  • Access to REACH My Best - free holistic wellbeing coaching, nutritional, financial and legal advice and confidential counselling
  • Discounts on insurance products, car hire, hotels, goods and services
  • Benefits through our various sports and arts sponsorship partners such as free and discounted tickets.

Join us.

Click APPLY to submit your application.

The successful applicant(s) will need to initiate work rights, police, employment and credit checks through our online provider prior to receiving an offer from QBE. All checks must be completed and cleared prior to your first day.

Internal applicants, please advise your manager before making a formal application and please be aware that if successful, you may be required to complete police and credit checks as a condition of offer.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com

Number of Openings:


How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.